“I recently heard about an App and wanted to download it so I opened App Store on my iPhone running iOS 11 but something really strange happened. The screen went white and App Store did not load. I tried again but the same problem persisted. What should I do?”
This is a typical situation of iPhone App Store not loading. Some people meet this problem after they update their device to iOS 11. If you also see iPhone App Store not loading or being blank, then this article will help you understand why App Store does not work properly when opening it. Read on and find out more about the probable causes behind iPhone Apps Store not loading problem.
1. Check Apple System Status
Sometimes App Store not loading or getting blank happens when the Apple’s servers are experiencing a downtime. There could be an ongoing server maintenance which disrupts the working of App Store. You may visit Apple System Status to check for Apple System Updates. This webpage will immediately show you if certain Apple operations are experiencing a technical glitch.
Once you do this and the problem still exists, move on to the possible solutions to fix the problem of iPhone App Store not working.
2. Close and Reopen App Store
This sounds like a simple trick but is very effective when it comes to resolving minor software errors. In order to close and reopen App Store, just double click on iPhone Home button, then swipe up all Apps which are currently open. Now open App Store and check if it loads properly.
3. Change iPhone Language and Then Check App Store
If your App store is still not loading, change your iPhone’s language by going to “Settings” and then “General”. Now select “iPhone Language” in “Language & Region” to switch to any other language. This might help you and if it does, i.e., if App Store opens normally now, do not forget to revert to the original language.
4. Log Out of Your Apple ID and Then Log In Again
This is a useful tip which has helped many users to resolve the problem of iPhone App Store not loading. First, tap on your name in “Settings” and then scroll down to hit the “Sign Out” button. Wait for a few minutes before signing back in and then try to open App Store.
5. Clear App Store Cache
Another effective way to overcome the App store not working problem is to clear cache stored on your App Store. Just tap on an icon appearing on your App Store’s screen’s bottom for ten times. App Store will automatically reload and work smoothly.
For example, tap on “Featured” / “Categories” / “Top Charts” / “Search” / “Updates” on the main screen of App Store for ten times to clear cache.
6. Force Restart Your iPhone
This sounds unusual but works wonders especially on Apple devices. All you need to do is press the Home button and Power Off button simultaneously for about three to five second. For iPhone 7 you may hold the Home button and volume down button to force restart. Your iPhone now reboots instantly. Wait till it connects to a Wi-Fi network or cellular data and try opening App Store once again. Hopefully the App store not loading problem would have been solved.
7. Check If Port 80 and Port 443 Are Open
This might sound technical, nevertheless, easy to understand. Port 80 and 443 are for connecting to App Store and iTunes via internet. To check that both the ports are working you may search the via “Google.com" or try opening a website. If you are able search on Google.com and open the other websites, then the ports work fine. If you are unable to do so, read on to know more about resetting network settings to fix the App Store not working problem.
8. Reset All Settings
It is time to reset all settings on your iPhone if App Store is not loading even after trying all the steps explained above.
Here is how to do it:
Go to “Settings” and tap on “General”
Now go to “Reset” and tap on “Reset All Settings”
However if you wish to only reset the network settings, tap on “Reset Network Settings” instead. This will erase all saved Wi-Fi networks and solve all internet connectivity problems.
To wrap up, we’ve seen, there are multiple reasons why App Store is not loading or not working and you’re not the only one experiencing such a problem. So DO NOT panic and with a bit of patience fix the problem by following the instructions given above.Sponsor ads:
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